Rachel Lownds combines 15 years of zoological behavioral experience—including successful gorilla family reintegration work—with hands-on expertise as a special needs parent and trained caregiver. She currently provides in-home support for autism spectrum families while facilitating community networks for 46+ special education families. Having navigated her own child's complex diagnoses (ID, ASD, ADHD, Global Developmental Delay) through early intervention to residential care transition, she understands both the practical and emotional realities families face. This unique combination of zoological insights, caregiving experience, and personal journey allows Rachel to offer practical guidance that truly understands what families need.